Gaming should be a source of enjoyment, not stress. At 999com, responsible gaming means knowing your limits and staying within them. Our responsible gaming tools give you exactly that control.
To support responsible gaming at 999com, we offer a range of effective tools that put you in full control of your gaming experience.
Set your own daily, weekly, or monthly deposit limit. Once set, decreasing the limit takes effect immediately, while increasing it takes effect after 7 days — for your protection.
Decide in advance how long you'll play each day. Your session will end automatically once that time is reached. You can also set a cooling-off period ranging from 24 hours to 6 weeks.
If you feel you need a break, activate self-exclusion for anywhere between 6 months and 5 years. During this period, your account will be locked and you will not receive any promotions.
A pop-up will appear at regular intervals to remind you how long you've been playing and how much you've won or lost — making it easier to stay in control.
Set a maximum loss amount per day or week. Once the limit is reached, your session ends automatically — keeping your budget safe.
999com is for users aged 18 and above only. Age verification is mandatory at registration. If you are a parent or guardian, we can help you set up family filter software.
Responsible gaming is more than just following limits — it's a mindset. At 999com, the foundation of responsible gaming is ensuring that gaming always remains a form of entertainment, never a source of stress or an escape. Responsible gaming is achieved when every player consciously sets a budget, manages their time, and keeps a level head in both wins and losses.
Many players in Bangladesh enjoy gaming in a healthy way — spending quality time, unwinding between responsibilities, or having fun competing with friends. These are the foundations of responsible gaming. When it starts causing financial or emotional harm, it's time to seek help.
The 999com Responsible Gaming program provides tools and information to keep you informed and in control — because we believe an informed player is 999com's best partner.
"Gaming should be fun. When it stops being fun, it's time to stop." — 999com Responsible Gaming Policy
Problem gaming doesn't develop overnight — it builds gradually. The first step toward responsible gaming is staying aware of your own behavior. If you notice any of the signs below, it may be time to seek help:
There is no shame in experiencing these signs — seeking help is a sign of strength. The 999com support team is here for you.
Ask yourself the questions below. If you answer "yes" to most of them, consider reaching out for help.
If you answer yes to 3 or more questions, please speak with our support team or use the self-exclusion feature.
Setting responsible gaming limits at 999com is simple. You can make these changes at any time from the Settings section of your account. Just follow the steps below:
Log in to your 999com account and click the profile icon in the top right corner.
Open the "Responsible Gaming" section from your account settings.
Choose whichever option you need — deposit limit, loss limit, time limit, or self-exclusion.
Choose the period you want — daily, weekly, or monthly — set the limit, and enter the amount.
Decreasing a limit takes effect immediately. Increasing a limit requires a 7-day waiting period.
Responsible gaming requires the right mindset, not just the right tools. Drawing on 999com's experience, here are some straightforward but effective tips to help keep your gaming healthy:
If you have any concerns about your gaming, talk to our team. We don't judge — we just help.